Troubleshooting

Automated Troubleshooting: Validation Report

The Validation Report serves as an automated check to identify inconsistencies, formatting errors, and potential issues within the coaching's dialogue content.

Read here how to use the validation report for an automated check.

Using the Results for Troubleshooting

To identify errors in the coaching intervention, reviewing participant results can be very useful. The Results function provides all the data logged for a (test) user.

You can use the results to check if:

• Certain variables were logged with expected values.
• The user is enrolled in the expected coaching intervention.
• The user triggered specific messages or rules in the intervention.
• Specific messages, commands, or intentions were sent by the system.

Read here for more information on the Results Function.